Privacy Policy

Personal Information Collected

We collect the following personal information from You:

• Name, e-mail address, postal address, telephone number, fax number.

Although it is not compulsory for You to give Us this information, if You do not then We may not be able to provide You with the full range of services which this Website has to offer.

Use Of This Information

We will use this information to:

• administer Your accounts with us;
• process orders or applications submitted by You;
• send You information about Our goods and services;
• verify Your identity;
• carry Our marketing analysis and make general improvements to Our Website;
• to obtain Your views or comments on the services We provide;
• contact the winners of Our competition and to help us plan other promotional activity.

Information Automatically Collected From Your Computer

When You visit the Website Our web server automatically records your IP address. This IP address is not linked to any of Your personal information. We use Your IP address to help us administer the Website and to collect demographic information for aggregation purposes.

We may also gather other non-personal information (for which We cannot identify You) such as the type of Your internet browser which We use to provide You with a more effective service.

When You visit the Website We may store some information (commonly known as cookies) on Your computer. Cookies are pieces of information that a website transfer to Your hard drive to store and sometimes track information about You. Cookies are specific to the server that created them and cannot be accessed by other services, which means that they cannot be used to track Your movements around the web. Passwords and credit card number are not stored on cookies. A cookie helps You get the best out of the Website and helps Us to provide You with a more customised services. We use cookies for the following purposes:

• We use cookies so that You do not have to re-enter your details each time You visit the site;
• We use cookies to track how Our site used and to improve and update Our content.

You can block or erase cookies from Your computer if You want to (Your browser’s help screen or manual should tell You how to do this), but certain parts of the Website are reliant on the use of cookies to operate correctly and may not work correctly if You set Your browser not to accept cookies.

Information about other Products And Services

From time to time We may send You information about Our Goods which We think may be of interest to You.

You can tell Us to stop this at any time by sending an e-mail to customerservice@nettletons.co.uk.

Changes to Your Details

We aim to keep Our information about You as accurate as possible, if You would like to review or change the details You have supplied Us with please provide us with notice of the changes to be made.

Security

We have technology and policies to safeguard Your privacy from unauthorised access and improper use.

Third Party Websites

As a convenience to customers, the Website includes links to other web sites or material which are beyond its control. We are not responsible for content on any site outside the Website, the availability of such external websites and resources and do not review or endorse and are not responsible or liable, directly or indirectly, for the privacy practices of such websites, the content of such websites including without limitation any advertising, contents, goods or other materials or services on or available from such websites or resources, or the use to which other make of these websites or resources nor any damage loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, goods, offers or other materials or services available on such external websites or resources.

Miscellaneous

Applicable Law

These Conditions will be subject to the laws of England. We will try to solve any disagreements quickly and efficiently. If You are not happy with the way We deal with any disagreement and You want to take court proceedings, You must do so within the England.

International Use

We make no promise that materials on the Website are appropriate or available for use in locations outside England, and accessing the Website from territories where its contents are illegal or unlawful is prohibited. If You choose to access this site from locations outside England, You do so on Your own initiative and are responsible for compliance with local laws.

Miscellaneous

You may not transfer any of Your rights under these Conditions to any other person. We may transfer Our rights under these Conditions to another business where We reasonably believe Your rights will not be affected.

If You breach these Conditions and We choose to ignore this, We will still be entitled to use its rights and remedies at a later date or in any other situation where You breach the Conditions.

We shall not be responsible for any breach of these Conditions caused by circumstances beyond its reasonable control.

The Website is owned and operated by Stokers Limited of 277 Wennington Road, Southport, PR9 7TW.

If You have any queries please contact Us at W & T Nettletons, Westfield Road, Horbury, Nr Wakefield WF4 6DW or sales@nettletons.co.uk

If you have a query relating to a delivery then please contact us at delivery@nettletons.co.uk.

The Company number 307357, VAT No. 165868124

Last update: October 2008